- Where can I find more information about UCommand?
- Are
the command buttons customizable?
- Can
I make a button disappear?
- Can
I design my own button graphics?
- How
can I see all available icons on the UCommand screen?
- Where
can I see an overview of all pre-configured device screens?
- Can
I configure more than one device per screen?
- Does
the Tape/Tuner screen of the UCommand-515 have function buttons for
both, a Tape Deck and a Tuner on the same screen?
- Does
UCommand have "punch thru" volume control?
- What
is the AUX device layout, and can I change it?
- When
the backlight is on, I see a dark spot in the upper part of the screen,
is that normal?
- Can
I copy data between two UCommand's ?
- The
TRANS Button is not described in the User's Manual, what is it used
for?
- Does
UCommand come with pre-configured devices?
- How
many macro buttons can I assign?
- How
many macro commands can I store per macro button?
- Can
I assign time delays between macro commands to ensure that the command
activates properly?
- Does
UCommand have a built in timer for controlling home automation devices?
- During
battery change, does the UCommand lose its data?
- Why
does my LCD screen turn off after a while?
- What
happens if I buy new devices in a year from now - will UCommand be able
to control these devices as well?
- Can
I connect UCommand to my PC and download configurations?
- In
Learning mode, UCommand does not react to button presses of my original
remote
- Why
doesn't UCommand operate my device?
- I
cannot operate a device even after configuring the device using the
Learning function.
- Why
do I see an "error" display during the Learning procedure?
- Why
do I see an "error" display during operation?
- Why
do I have problems learning from 2-way remotes?
- Which
frequencies can the UCommand learn?
- The
record function of my VCR or Tape deck does not work, what's wrong?
- How
can I control X10 home automation devices with UCommand?
- How
can I teach Sony Sound Field commands to the UCommand?
Where
can I find more information about UCommand?
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-
Go to the Crisp Solutions homepage: www.crispsolutions.com and check
under "Products"
Are
the command buttons customizable?
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UCommand-616:
- Yes, the buttons
are completely customizable. You can label them with the on-screen virtual
keyboard, and add, resize, move or delete any button without the need
of a PC.
UCommand-515:
UCommand-525:
- Yes,
UCommand has a pre-defined graphics set for each button, you can scroll
through the options in Edit Mode as shown in the example below.
Can
I make a button disappear?
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UCommand-616:
- Yes, the buttons
are completely customizable. You can label them with the on-screen virtual
keyboard, and add, resize, move or delete any button without the need
of a PC.
UCommand-515:
UCommand-525:
Yes,
you can easily change the button layout or make a button disappear in
Edit Mode, just by tapping the selected button repeatedly.
Can
I design my own button graphics?
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UCommand-616:
- You cannot define
your own button bitmaps but you can choose from a given graphics set.
However, you can add any text label to any button.
UCommand-515:
UCommand-525:
How
can I see all available icons on the UCommand screen ?
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UCommand-616:
- Select Adjust-Relabel
from the menu and tap on any button. Select the icon menu from the virtual
keyboard.
UCommand-515:
UCommand-525:
Where
can I see an overview of all pre-configured device screens?
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UCommand-616:
UCommand-525:
- Holding
the Power button while in Edit Mode will display all icons.
UCommand-515:
Can
I configure more than one device per device screen?
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UCommand-616:
UCommand-515:
UCommand-525:
- Yes,
you can map multiple devices to the same device layer. This can be very
useful; for example, if you wish to control the TV's volume using your
amplifier, without having to change between the two device screens.
In this case, you learn the regular TV functions from the TV remote,
but the volume functions from your amplifier remote. In some rare cases,
if you assign too many different remotes to the same device layer, this
might fail, although no corruption of data or other damage will occur.
Does
the Tape/Tuner screen of the UCommand-515 have function buttons for both,
a Tape Deck and a Tuner on the same screen?
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UCommand-515:
UCommand-525:
UCommand-616:
- Yes,
this can be configured.
Does UCommand have "punch thru" volume control?
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UCommand-616:
UCommand-515:
UCommand-525:
- Yes,
since you can map different devices per screen the volume buttons can
always be mapped to the device of your choice, regardless of what device
is selected; i.e. when in DVD, VCR or other mode, the volume buttons
would still control the amplifier.
What
is the AUX device layout, and can I change it?
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UCommand-616:
UCommand-515:
UCommand-525:
- The
AUX device screen layout allows the UCommand to learn any type of device
in your system. You could add a second VCR, for example, or an SACD.
The layout of the AUX screen can also be made identical to any of the
other device layouts.
When the backlight is on, I see a dark spot in the
upper part of the screen, is that normal?
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UCommand-616:
UCommand-515:
- Yes,
this is the light sensor for the Auto Backlight function
UCommand-525:
- No,
there should not be any spots or shadows
Can
I copy data between two UCommand's?
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UCommand-515:
- Yes,
with the Duplicating Function. This function allows you to transfer
learned or pre-configured data between two UCommand-515 remote controls
via interface cable. For details see the Resellers
Guide.
UCommand-616:
- Yes,
requires the docking station and PC-Link software or two docking stations.
UCommand-525:
- Yes,
with the Duplicating Function. This function allows you to transfer
learned or pre-configured data between two UCommand-525 remote controls
via a special interface cable.
The
TRANS Button is not described in the User's Manual, what is it used for?
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UCommand-515:
UCommand-525:
- It
controls the Duplicating Function, which is designed for resellers.
This function allows you to transfer learned or pre-configured data
between two UCommand remote controls via interface cable. For details,
see the Resellers Guide.
Does
UCommand come with pre-configured devices?
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UCommand-515:
UCommand-616:
UCommand-525:
- No,
but your dealer can pre-configure UCommand. Contact your dealer.
How
many macro buttons can I assign?
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UCommand-515:
UCommand-525:
- Macros
can be assigned to any regular button, but not to device buttons. Macros
allow you to run a chain of commands by pushing only one button. You
can assign up to 25 macros per command button. Assigning a macro to
a button overrides the original function of the button.
UCommand-616:
-
Macros can be assigned to up to 12 special Macro buttons, but not to
device buttons. Macros allow you to run a chain of commands by pushing
only one button. You can assign up to 25 macros per macro button.
How
many macro commands can I store per macro button?
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UCommand-616:
UCommand-515:
UCommand-525:
- The
macro feature enables you to store up to 25 commands for each macro.
Can
I assign time delays between macro commands to ensure that the command
activates properly?
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UCommand-616:
UCommand-515:
UCommand-525:
Does
UCommand have a built in timer for controlling home automation devices?
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UCommand-616:
UCommand-515:
UCommand-525:
During
battery change, does the UCommand lose its data?
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UCommand-616:
UCommand-515:
UCommand-525:
- No,
the non-volatile memory keeps the data during battery change or failure
Why
does my LCD screen turn off after a while?
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UCommand-616:
UCommand-515:
UCommand-525:
- UCommand
is factory preset to automatically switch the LCD off after 20 minutes
if left unused. This helps save battery power. Just tap the LCD screen
or push a button to turn UCommand back on again.
What happens if I buy new devices in a year from now - will UCommand be
able to control these devices as well?
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UCommand-616:
UCommand-515:
UCommand-525:
- Yes,
since UCommand is a very flexible learning device it will control all
future devices as long as they use regular infrared commands.
Can I connect UCommand to my PC and download configurations?
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UCommand-616:
UCommand-515:
UCommand-525:
In
Learning mode, UCommand does not react to button presses of my original
remote
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UCommand-616:
UCommand-515:
UCommand-525:
- Align
the other remote under the UCommand, the Learning Eye is at it's bottom.
- Keep
a distance between both remotes of approx. 1" to 2"
Why doesn't UCommand operate my device?
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UCommand-616:
UCommand-515:
UCommand-525:
- Try
moving closer to the device; the maximum operating distance is approximately
30 feet.
- Ensure
that you are aiming UCommand directly at the device and that there are
no obstructions between UCommand and the device.
- Ensure
that you have used the Learning function to configure the device.
- Make
sure that the desired device on the UCommand LCD panel has been selected.
I
cannot operate a device even after configuring the device using the Learning
function.
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UCommand-616:
UCommand-515:
UCommand-525:
- Make
sure that you have correctly "mapped" your device's remote control to
UCommand.
- Clear
device data from UCommand using the Blank delete function and carry
out the Learning function again.
- Don't
assign too many different remotes to the same device layer.
- Some
original remotes have an unstable timing, which cannot be learned. Try
learning the commands from a different remote control, such as a universal
remote, configured to control the respective device.
- A
very few original remotes use an IR signal that is out of the range
of the UCommand's capability.
- Some
original remotes mix more than one command to perform a function; UCommand
may not be able to accurately record these layered commands.
Why do I see an "error" display during the Learning
procedure?
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UCommand-616:
UCommand-515:
UCommand-525:
UCommand
did not receive the code properly. Try the Learning procedure again.
Why
do I see an "error" display during operation?
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UCommand-616:
UCommand-515:
UCommand-525:
- The
button that you pressed has not been configured. Configure the button
using the Learning procedure.
- The
source remote uses an uncommon code, which may not be learnable by the
UCommand.
- The
source remote uses a frequency lower than 10kHz or higher than 150 KHz
Why
do I have problems learning from 2-way remotes?
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UCommand-616:
UCommand-515:
UCommand-525:
-
Some remotes return a confirmation signal from the device, which can
confuse the Learning capability. Try turning off the device itself,
or teaching the UCommand in another room. Alternately, tap the original
remote's button quickly, and pull it away from UCommand before it sends
out multiple signals.
Which
frequencies can the UCommand learn?
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UCommand-616:
UCommand-515:
UCommand-525:
The
RECORD function of my VCR or Tape deck does not work, what's wrong?
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UCommand-515:
UCommand-525:
- UCommand
has a function that prevents the VCR and Tape deck from recording unintentionally:
Hold the RECORD button for about 2 seconds for the command to be sent
to the VCR.
How
can I control X10 home automation devices with UCommand?
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You
need an infrared ransceiver (like the X10 IR-543 or compatible models)
which are available from X10 dealers.
These transceivers use non-standard IR codes and can not be learned. Therefore
we implemented pre-configured codes.
UCommand-515:
UCommand-525:
UCommand-616:
- You need a docking
station and the RemoteLink software to download a model file for X10
and transfer it to the UC-616. Go here for
downloading the files and further information.
How
can I learn Sound Field commands for Sony receivers with the UCommand?
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UCommand-515:
UCommand-616:
UCommand-525:
Here a user report
written by C. Brown., This works probably for all comparable Sony models:
I have the Sony
STR845 Receiver with the 2 way remote and I have figured out how to
program and access the sound field menu on the UCommand.
You would
think that you could teach the UCommand by simply pushing the sound
field button and then choosing the surround mode or sound field on the
sub-menu on the Sony Remote.
I tried a gazillion times and the UCommand accepts the signal, but when
you try it all you get is an error message. Probably something to do
with the sub-menu in the Sony system.
I noticed that the Sony Remote has 2 macros options and this is the
key to teaching the UCommand.
Here is what you do:
- push "set up"
on the Sony remote.
- enter "ir set"
- go down to "macro1"
and push enter.
- enter "macro1-1"
- under catetory,
enter "receiver"
- enter "sony" as
maker.
- go down to "2ch"
and press enter.
Your macro 1 is
now set to 2ch. You can now teach the UC515 to access the 2ch sound
field directly by pushing function on the Sony remote, going down to
Macro1 and pushing enter while you have the UC515 set to receive the
signal.
The next step is to go thru steps 1-6 as listed above. But for step
7, you can now enter A.f.d. Then you can designate a button on the UC515
to access the A.F.D. sound field directly. Finally you can follow steps
1-6, then enter "anlg direct" ..... next enter "sf mode".
What you end up with is one button on the UC515 for 2ch mode. One button
for AFD Mode. These are direct inputs. The other two buttons (anlg direct
and sf mode) are not direct input buttons, but will get you to the rest
of the 25 or so sound fields. From there you can use your arrow keys
or +- keys, whatever you have assigned to move around with to access
these other fields.
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